Privacy Policy
AccretivUSA, Inc. (“Accretiv,” “we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you use our website [www.accretivusa.com] (the “Platform”) and our services. By using our website and platform, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information from you, including:
- Personal Information: This includes information that can identify you as an individual, such as your name, address, Social Security number, phone number, email address, date of birth, bank account or credit card details, and a copy of your driver’s license or passport. We collect this information when you register an account, make an investment, or interact with our platform.
- Financial Information: We collect financial data necessary to process investments, such as your bank account details and investment amounts.
- Transaction Information: We retain a record of your investment activities, including deposits, withdrawals, and any returns you may have received.
- Usage Data: We collect information about how you use our website and platform, such as the pages you visit, the links you click, and your IP address. This data is collected through cookies and similar technologies.
- KYC/AML Data: We collect information required to comply with Know Your Customer and Anti-Money Laundering regulations, which may be provided by a third party.
- Accreditation Information: We may collect information to determine if you meet the criteria to be an accredited investor, such as annual income or net worth.
- Device Information: We may collect information about the device you use to access our services, including browser type, operating system, and device identifiers.
- Communication Data: We may collect information when you contact us for customer service or other support or sign up for updates including webinar notifications.
2. How We Use Your Information
We use your information for the following purposes:
- Account Management: To set up and manage your user account, including access to our online platform, investment dashboards, and for investor communications.
- Investment Processing: To facilitate and process your investments, including payments, distributions, and redemptions.
- Regulatory Compliance: To comply with legal and regulatory requirements, including KYC/AML compliance, and SEC regulations governing our offerings, and to verify your eligibility to invest.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may experience using the platform.
- Communication: To send you important notices related to your account, updates about our offerings, and marketing communications.
- Platform Improvement: To analyze usage data, improve our website and services, and enhance your user experience.
- Security: To secure our platform, investigate and address security breaches, and protect against unauthorized access or use of our platform.
- To make recurring investments: To provide tools on our platform to set up a monthly share purchase.
3. How We Share Your Information
We may share your information with the following parties:
- Service Providers: We share information with third-party service providers that help us operate our business, such as payment processors, customer service providers, and broker-dealers, including Dalmore Group, LLC. These parties are contractually obligated to protect your information.
- Regulatory Authorities: We may disclose your information to regulatory bodies, such as the Securities and Exchange Commission (SEC), as required by law.
- Affiliates: We may share your information with affiliated companies.
- Legal Obligations: We may disclose your information when we believe it is necessary to comply with a legal obligation, protect our rights, or prevent fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new entity.
4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect your sensitive data during transmission.
- Secure Storage: We store your information on secure servers with access controls.
- Employee Training: Our employees receive training on data privacy and security.
- Payment Providers: We utilize secure payment providers, such as Plaid and Stripe.
5. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer required, we will securely dispose of your information.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information in certain circumstances.
To exercise your rights, please contact us at [support@accretivusa.com].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data and improve your experience. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and you should review their privacy policies before using them.
9. Changes to this Policy
We may update this Privacy Policy from time to time. We will post any changes on this page, and we encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: [support@accretivusa.com]
- Phone: +1 (844) 999 9188
- Address: One Grand Central, 60 East 42nd Street, Suite 4600, New York, NY, 10165
11. Disclaimer:
- No FDIC Insurance: Your investment is not FDIC insured.
- Investment Risks: Alternative investments involve risk, including the potential loss of principal.
- Not Investment Advice: Information on the website should not be construed as investment, financial, legal, or tax advice.
- Past Performance: Past performance is not indicative of future results.
By using our website and platform, you acknowledge that you have read and understood this Privacy Policy.
Important Notes:
- This policy is drafted based on the provided documents and might not include all aspects of a comprehensive privacy policy.
- It’s highly recommended to have this reviewed by a legal professional to ensure full compliance with all applicable laws and regulations.
- This privacy policy should be easily accessible from your website.
- Be sure to update this policy as your business practices change or as new regulations are put in place.